Privacy Policy

Suede by Devina Juneja respects your privacy. This Privacy Policy outlines the manner your data is collected and used by us. You are advised to please read the Privacy Policy carefully.

By accessing the services provided by Suede by Devina Juneja you agree to the collection and use of your data by Suede by Devina Juneja in the manner provided in this Privacy Policy.

The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled Suede by Devina Juneja or to persons that are not engaged, employed or managed by Suede by Devina Juneja 

Through this policy, we wish to make you feel at ease while using our websites, and not hesitate while sharing important information with us. We like to make you aware that by using our websites you are agreeing to the collection of certain data.

What information is collected and what is not collected.

Suede by Devina Juneja collects the details provided by you on registration together with information we learn about you from your use of our services and your visits to our website and other websites accessible from them.

Kindly, note that Suede by Devina Juneja does not collect your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does Suede by Devina Juneja have access to, or store, your complete card account information.

We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.

While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to:

- Computer-identification information.

- IP address, assigned to the computer which you use.

- The domain server through which you access our service.

- The type of computer you are using.

- The type of web browser you are using.

While you are transacting on our website personally identifiable information collected about you may include:

- First and last name.

- Email addresses.

- Contact details including phone numbers.

- PIN/ZIP code.

- Your opinion on services, products, features on our websites.

We may also collect the following information about:

- The number of times you access this interned site/page.

- Things you view, add to bag, add to wish list.

You may terminate your account at any time by writing to us at compliance@devinajuneja.com from the email ID you have used for creating your account login, and mentioning ‘Please close my account’ in the subject line. We will disable access to your account within 3 working days of receiving your mail. However, your information may remain stored in archive on our servers even after the deletion or termination of your account.

When / How do we collect the information?

We will collect anonymous traffic information from you when you visit our website.

We collect the personally identifiable information from you when you register with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests etc.) Upon registration users may receive communications devinajuneja.com (e.g. newsletters, updates). Even when you transact as a guest we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number etc.).

We use this information to contact you about the services you are using on our website and services in which you have expressed interest.

When you purchase a product from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfil your requested service. You must provide contact information (such as name, email, and shipping address).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

We are the sole owners of your information collected by us at different points on our Website.

For external links, we are not responsible for the privacy practices of such websites as we do not own, manage or control them.

How is the information used?

We use your contact information to send you:

- Password reminder and registration confirmation.

- Special offers.

- Changes in the service policies or terms of use.

-Event based communications such as order information, renewal notices, invites, reminders etc.

Note: We send users updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.

We use your personal information to:

- Improve personalized features on our websites to enhance your shopping experience.

- To contact you for your account / profile related matters or any other reason as may be necessary.

- To provide the services requested by you example deliver merchandise ordered by you.

- To preserve social history as governed by existing law or policy.

We use anonymous traffic information to:

- Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;

- Recognize your usage privileges to our website.

- Administer and manage smooth functioning of our website by diagnosing problems.

- Track your session and activities so that we can understand better how people use our website.

Who do we share your information with?

We do not share or rent your information with third parties except our agents and alliance partners.

We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfill orders, and credit / debit card processing companies to process the payment for goods and services ordered from Suede by Devina Juneja. These entities do not retain, store, share or use personally identifiable information for any other purposes.

We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless:

- Required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure;

- To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of Devinajuneja.com terms of use or to defend against legal claims;

- We have your permission;

- To provide products or services you have requested.

We reserve the right to disclose your personal identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our websites.

We share your information with advertisers on an aggregate basis only.

The security of your personal information and email address is important to us. When you enter sensitive information (such as credit / debit card number) on our acquiring bank system or order forms, they encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information and email address submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.

Our web servers automatically collect limited information about your computer connection to the Internet, including your IP address, when you visit our website. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our website to the interests of our customers, to measure traffic within our website and let advertisers know the geographic locations from where our visitors come.

Voluntary disclosure of information

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use our websites. However, we offer some services only to visitors who do register.

You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. Suede by Devina Juneja reserves the right to send you certain service related communication, considered to be a part of your account without offering you the facility to opt-out. You may update your information and change your account settings at any time.

If you’re personally identifiable information or email address change, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Care Team at compliance@devinajuneja.com

Upon request, we will remove / block your personally identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

What security procedures are in place to protect information from loss, misuse or alteration?

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on devinajuneja.com; Suede by Devina Juneja ID and Password are required in order to access your profile information.

To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.

Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this website, you agree that Suede by Devina Juneja will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.

All information gathered on Suede by Devina Juneja is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet and, of course, any information you include in a posting to the discussion areas is available to anyone with internet access.

How can you correct inaccuracies in the information?

To correct or update any information you have provided, our websites allow you to do it online.

Policy updates

We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage.