• navigate
  • 0

Returns and Exchange

We are happy to answer any questions related to Devina Juneja products but are unable to process any returns, exchanges or refunds for any product purchased on or outside of Devinajuneja.com.

Defective Merchandise

While we strive to ensure that all of our products are checked for manufacturing defects, occasionally a defect may pass unnoticed. If that happens, please contact us immediately at info@devinajuneja.com

  1. ‚ÄčOnce an order is placed, you cannot cancel it.
  2. Within 2 weeks of getting a damaged product, merchant has to be informed.
  3. The goods will be returned in the packaging sent. Cost will be borne by customer.
  4. Within one week, damaged goods will be replaced.

Notes:

Since leather is a natural product, possible streaking or irregularities are characteristics of the leather themselves and should therefore not be considered as being imperfections.

 Colors: Since the resolution and colour composition of each computer monitor varies, we cannot guarantee the accuracy of the colours of products displayed on our website.